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Customer Service

We Care

 

Please do not take our propensity for having some fun around here to not caring about you.  We care.  Really, we do.  Please, let us take care of you!

If you create an account, you will be able to see your order history, track orders, do easy re-ordering and be able to have contact with us so that we can provide amazing customer service for you.

Our goal is to have you as a customer for life.  You get the most awesome, brand name, professional pest control products and equipment available, and we don't have to get real jobs.  It's tough out there!  We'd rather do a great job for you, so you'll keep spending your money here!  You have the power and choice to spend your money any where, so we'll give you as many reasons as humanly possible to spend it here with us.

So, if you don't see what you need, let us know.  Chances are we have it sitting in one of our facilities that's not part of our ecommerce system.  You see we don't have just one warehouse we can pick product out of, we have over twenty!  Normally, if we don't have it, we can get it!

While we work very hard to put everything we have online, things change quickly, and there's only so many hours in a day - so, bottom line, if you don't see it, please ask us! 

If we sent you the wrong thing, the thing we sent showed up broken, or you have a question about the thing you just bought (or are thinking about buying), please, use our contact form, as email gets answered first.  

Think about it, we are an online distribution company.  We can have the lowest prices because we don't have to deal with you on the phone or in person.  

Doesn't mean we don't love you, it just means the more time we spend physically talking on the phone answering questions, chatting, etc., the more we have to charge for our stuff. If we could get away with a 900 number for customer service, we'd probably do it, again, not because we don't love you, but because we are fanatical about keeping our prices low.  Same reason we don't have commission sales people, and why we have one person doing the job of five, all to save you money!

 



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